:root{
  --bg:#f4f7fb;
  --panel:#ffffff;
  --panel-soft:#f8faff;
  --text:#0f172a;
  --muted:#667085;
  --border:#dbe3f0;
  --primary:#2f6df6;
  --primary-2:#7a4df5;
  --accent:#59d7b3;
  --danger:#ef4444;
  --danger-soft:#fff1f2;
  --warning:#f59e0b;
  --warning-soft:#fff7e8;
  --success:#16a34a;
  --success-soft:#effcf3;
  --shadow:0 10px 28px rgba(26,43,83,.07);
  --radius:18px;
}

*{box-sizing:border-box}
html{background:var(--bg)}
body{
  margin:0;
  background:var(--bg);
  color:var(--text);
  font:14px/1.45 Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;
}
a{color:inherit;text-decoration:none}
button,input,select{font:inherit}

.topbar{
  height:68px;
  display:flex;
  justify-content:space-between;
  align-items:center;
  padding:0 28px;
  background:#fff;
  border-bottom:1px solid var(--border);
  position:sticky;
  top:0;
  z-index:20;
}
.brand-wrap{display:flex;align-items:center;gap:11px}
.brand-logo{width:36px;height:36px;display:block}
.brand-copy{display:flex;flex-direction:column;line-height:1.05}
.brand-copy strong{font-size:17px}
.brand-copy span{font-size:13px;color:var(--primary);font-weight:700;margin-top:3px}
.topbar-actions{display:flex;align-items:center;gap:10px}
.topbar .logout{
  border:1px solid var(--border);
  padding:8px 12px;
  border-radius:10px;
  color:#44506a;
  background:#fff;
  font-weight:700;
}
.topbar .logout:hover{border-color:#b9c7dd;color:var(--primary)}

.container{max-width:1600px;margin:0 auto;padding:24px}

.hero{
  border:1px solid #d7e1f2;
  border-radius:24px;
  padding:30px 36px;
  background:
    radial-gradient(circle at 78% 24%, rgba(123,92,246,.23), transparent 28%),
    radial-gradient(circle at 62% 40%, rgba(74,144,255,.16), transparent 30%),
    linear-gradient(110deg,#ffffff 0%,#f7fbff 44%,#eef1ff 100%);
  box-shadow:var(--shadow);
  display:grid;
  grid-template-columns:minmax(0,1fr) 320px;
  align-items:center;
  gap:30px;
  margin-bottom:20px;
  overflow:hidden;
}
.eyebrow{
  display:inline-flex;
  align-items:center;
  width:max-content;
  padding:6px 12px;
  border-radius:999px;
  color:var(--primary);
  background:#edf3ff;
  font-size:12px;
  font-weight:800;
  margin-bottom:14px;
}
.hero h1{margin:0;font-size:40px;line-height:1.05;letter-spacing:-.04em}
.hero h1 span{display:block;color:var(--primary);font-size:30px;margin-top:8px}
.hero p{max-width:700px;color:#536078;margin:14px 0 0;font-size:15px}
.hero-actions{display:flex;gap:10px;margin-top:22px;flex-wrap:wrap}
.btn{
  min-height:42px;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  gap:8px;
  padding:0 16px;
  border-radius:11px;
  border:1px solid transparent;
  font-weight:800;
  cursor:pointer;
}
.btn.primary{background:var(--primary);color:#fff}
.btn.secondary{background:#fff;color:#34405a;border-color:var(--border)}
.hero-art{
  min-height:180px;
  position:relative;
  display:flex;
  justify-content:center;
  align-items:center;
}
.hero-window{
  width:250px;height:150px;background:#fff;border:1px solid #d9e3f4;border-radius:18px;
  transform:rotate(6deg);box-shadow:0 18px 45px rgba(43,69,122,.11);padding:18px;
}
.hero-dots{display:flex;gap:6px;margin-bottom:14px}
.hero-dots i{width:8px;height:8px;border-radius:50%;background:#8aa8eb}
.hero-mini-grid{display:grid;grid-template-columns:repeat(3,1fr);gap:8px;height:95px}
.hero-mini-grid div{border:1px solid #dfe6f2;border-radius:9px;padding:8px;background:#fbfdff}
.hero-mini-grid span{display:block;height:12px;border-radius:5px;background:#9cc0ff;margin-bottom:9px}
.hero-mini-grid b{display:block;height:9px;border-radius:4px;background:#c8dafd;margin-bottom:6px}
.hero-mini-grid em{display:block;height:9px;width:70%;border-radius:4px;background:#76d9ba}
.hero-badge{
  position:absolute;right:20px;bottom:8px;width:72px;height:72px;border-radius:20px;
  background:linear-gradient(135deg,var(--primary),var(--primary-2));
  display:grid;place-items:center;box-shadow:0 14px 32px rgba(74,74,180,.22);
}
.hero-badge img{width:46px;height:46px}

.stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:0 0 18px}
.stats article{
  background:var(--panel);
  border:1px solid var(--border);
  border-radius:14px;
  padding:16px 18px;
  box-shadow:0 4px 14px rgba(26,43,83,.035);
}
.stats span{display:block;color:var(--muted);font-size:12px;margin-bottom:6px;font-weight:700}
.stats strong{font-size:27px;line-height:1}

.workspace{
  background:var(--panel);
  border:1px solid var(--border);
  border-radius:20px;
  box-shadow:var(--shadow);
  overflow:hidden;
}
.workspace-head{
  display:flex;
  justify-content:space-between;
  align-items:flex-end;
  gap:18px;
  padding:22px 24px 14px;
}
.section-kicker{font-size:11px;color:var(--primary);font-weight:900;text-transform:uppercase;letter-spacing:.12em}
.workspace-head h2{margin:6px 0 0;font-size:26px;letter-spacing:-.025em}

.filters{
  display:grid;
  grid-template-columns:minmax(260px,1.6fr) repeat(3,minmax(150px,.8fr)) auto auto;
  gap:9px;
  padding:0 24px 18px;
}
input,select{
  min-height:42px;
  width:100%;
  border-radius:11px;
  border:1px solid var(--border);
  background:#fff;
  color:var(--text);
  padding:0 12px;
  outline:none;
}
input:focus,select:focus{border-color:#9fbaff;box-shadow:0 0 0 3px rgba(47,109,246,.10)}
button{border:0}

.table-wrap{overflow:auto;border-top:1px solid var(--border)}
table{width:100%;border-collapse:collapse;min-width:1100px}
th,td{padding:14px 16px;border-bottom:1px solid #e9eef6;text-align:left;vertical-align:top}
th{
  background:#f8faff;
  color:#667085;
  font-size:11px;
  text-transform:uppercase;
  letter-spacing:.05em;
  position:sticky;top:0;z-index:2;
}
tbody tr{transition:.15s ease}
tbody tr:hover{background:#fbfdff}
.needs-human{background:#fffafb;box-shadow:inset 4px 0 0 var(--danger)}
.lead-link{display:flex;flex-direction:column;gap:2px;min-width:165px}
.lead-link strong{font-size:14px}
.lead-link span,.lead-link small{color:var(--muted)}
.message-cell{max-width:430px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.badge{display:inline-flex;align-items:center;padding:5px 9px;border-radius:999px;font-size:10px;font-weight:900;letter-spacing:.02em}
.priority-alta,.human{background:var(--danger-soft);color:#d92d20}
.priority-media{background:var(--warning-soft);color:#b54708}
.priority-baja{background:var(--success-soft);color:#15803d}
.empty{padding:30px;text-align:center;color:var(--muted)}

.detail-grid{display:grid;grid-template-columns:minmax(310px,430px) 1fr;gap:18px}
.profile-card,.conversation-card{
  background:#fff;border:1px solid var(--border);border-radius:18px;box-shadow:var(--shadow);padding:20px
}
.profile-title{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}
.profile-title h1{margin:0 0 4px;font-size:26px}.profile-title p{margin:0;color:var(--muted)}
.meta{display:grid;gap:0;margin:18px 0}
.meta div{display:grid;grid-template-columns:135px 1fr;padding:10px 0;border-bottom:1px solid #edf1f7}
.meta dt{color:var(--muted);font-weight:700}.meta dd{margin:0}
.profile-card section{margin-top:20px}.profile-card h2,.conversation-card h2{font-size:15px;margin:0 0 10px}
.turn{padding:16px 0;border-bottom:1px solid #edf1f7}
.bubble{max-width:82%;padding:12px 14px;border-radius:14px;margin-bottom:8px;border:1px solid transparent}
.bubble span{display:block;font-size:10px;color:var(--muted);margin-bottom:5px;font-weight:800;text-transform:uppercase;letter-spacing:.05em}
.bubble p{margin:0}
.bubble.client{margin-left:auto;background:#eef8f2;border-color:#d6efdf}
.bubble.ai{background:#f5f7fb;border-color:#e4e9f2}
.turn time{display:block;text-align:center;color:var(--muted);font-size:11px}

.login-body{min-height:100vh;display:grid;place-items:center;padding:20px;background:linear-gradient(135deg,#f7fbff,#eef1ff)}
.login-card{width:min(420px,100%);background:#fff;border:1px solid var(--border);border-radius:18px;padding:28px;box-shadow:var(--shadow)}
.login-card .brand-row{display:flex;align-items:center;gap:10px;margin-bottom:14px}
.login-card .brand-row img{width:38px;height:38px}
.login-card h1{margin:4px 0}.login-card p{color:var(--muted)}
.login-card form{display:grid;gap:14px}.login-card label{display:grid;gap:6px;font-weight:700}.login-card input{width:100%}
.alert{padding:10px 12px;border-radius:9px;margin:12px 0}.alert.danger{background:var(--danger-soft);color:#c81e1e}

@media(max-width:1050px){
  .hero{grid-template-columns:1fr}.hero-art{display:none}
  .filters{grid-template-columns:1fr 1fr 1fr}
  .filters input{grid-column:1/-1}
}
@media(max-width:900px){
  .stats{grid-template-columns:repeat(2,1fr)}
  .detail-grid{grid-template-columns:1fr}
}
@media(max-width:620px){
  .container{padding:14px}
  .topbar{padding:0 14px}
  .hero{padding:24px 20px}.hero h1{font-size:32px}.hero h1 span{font-size:24px}
  .workspace-head{padding:18px 16px 12px}
  .filters{grid-template-columns:1fr;padding:0 16px 16px}
  .stats{grid-template-columns:1fr 1fr}
  .message-cell{max-width:280px}
}


/* ===== NextFlow Leads v3: demanda + escalado ===== */

.hero{
  padding:clamp(22px,2vw,30px) clamp(24px,2.4vw,36px);
  grid-template-columns:minmax(0,1fr) minmax(220px,280px);
}
.hero h1{font-size:clamp(30px,2.4vw,40px)}
.hero h1 span{font-size:clamp(23px,1.9vw,30px)}
.hero p{max-width:760px}
.hero-art{min-height:150px}
.hero-window{width:220px;height:132px}
.hero-badge{width:64px;height:64px}

.dashboard-grid{
  display:grid;
  grid-template-columns:minmax(0,2.45fr) minmax(280px,.75fr);
  gap:16px;
  align-items:start;
}
.workspace{min-width:0}
.services-card{
  background:#fff;
  border:1px solid var(--border);
  border-radius:20px;
  box-shadow:var(--shadow);
  padding:22px 20px;
  min-width:0;
}
.services-card h2{margin:6px 0 5px;font-size:21px;letter-spacing:-.02em}
.services-intro{margin:0 0 18px;color:var(--muted);font-size:12px}
.services-list{display:grid;gap:16px}
.service-item{min-width:0}
.service-row{
  display:grid;
  grid-template-columns:26px minmax(0,1fr) auto;
  gap:8px;
  align-items:center;
  margin-bottom:7px;
}
.service-row strong{
  white-space:nowrap;
  overflow:hidden;
  text-overflow:ellipsis;
  font-size:12px;
}
.service-rank{
  width:24px;height:24px;border-radius:8px;
  display:grid;place-items:center;
  background:#edf3ff;color:var(--primary);
  font-size:11px;font-weight:900;
}
.service-count{
  min-width:30px;
  text-align:right;
  font-weight:900;
  color:#334155;
}
.service-bar{
  height:7px;
  background:#edf1f7;
  border-radius:999px;
  overflow:hidden;
}
.service-bar i{
  display:block;height:100%;
  border-radius:999px;
  background:linear-gradient(90deg,var(--primary),var(--primary-2));
}
.services-note{
  border-top:1px solid #edf1f7;
  margin-top:18px;
  padding-top:13px;
  color:var(--muted);
  font-size:11px;
}
.services-empty{padding:24px 0;color:var(--muted);text-align:center}

.login-card button{
  width:100%;
  min-height:44px;
  border-radius:11px;
  background:var(--primary);
  color:#fff;
  font-weight:800;
  cursor:pointer;
}
.login-card button:hover{filter:brightness(.97)}

@media(max-width:1440px){
  .container{max-width:100%;padding:18px}
  .hero{grid-template-columns:minmax(0,1fr) 230px}
  .hero-window{width:205px;height:124px}
  .dashboard-grid{grid-template-columns:minmax(0,2.2fr) minmax(255px,.8fr)}
  .filters{
    grid-template-columns:minmax(220px,1.45fr) repeat(3,minmax(130px,.72fr)) auto auto;
  }
  th,td{padding:12px 13px}
}

@media(max-width:1260px){
  .hero{grid-template-columns:1fr 200px}
  .hero-art{min-height:130px}
  .hero-window{width:180px;height:112px;padding:14px}
  .hero-badge{width:54px;height:54px}
  .hero-badge img{width:38px;height:38px}
  .dashboard-grid{grid-template-columns:minmax(0,1fr) 270px}
  .filters{
    grid-template-columns:1.5fr 1fr 1fr;
  }
  .filters input{grid-column:1/-1}
}

@media(max-width:1080px){
  .hero{grid-template-columns:1fr}
  .hero-art{display:none}
  .dashboard-grid{grid-template-columns:1fr}
  .services-card{order:-1}
  .services-list{grid-template-columns:repeat(2,minmax(0,1fr));column-gap:22px}
  .services-note{grid-column:1/-1}
}

@media(max-width:760px){
  .container{padding:12px}
  .hero{padding:20px 18px;border-radius:18px}
  .stats{grid-template-columns:repeat(2,minmax(0,1fr))}
  .filters{grid-template-columns:1fr}
  .filters input{grid-column:auto}
  .services-list{grid-template-columns:1fr}
  .workspace-head{padding:18px 16px 10px}
  .topbar-actions span{display:none}
}

@media(max-width:480px){
  .stats{grid-template-columns:1fr 1fr;gap:8px}
  .stats article{padding:13px}
  .stats strong{font-size:23px}
  .hero h1{font-size:28px}
  .hero h1 span{font-size:22px}
}

/* Hace la UI más tolerante a 125%-150% de zoom sin desbordar el layout general. */
@media(max-width:1180px) and (min-width:761px){
  .topbar{height:60px;padding:0 18px}
  .brand-logo{width:32px;height:32px}
  .container{padding:14px}
  .hero{margin-bottom:14px}
  .stats{margin-bottom:14px}
}


/* ===== CRUD Leads v4 ===== */
.workspace-head{align-items:center}
.actions-cell{white-space:nowrap}
.inline-delete{display:inline}
.icon-btn{
  min-height:32px;
  display:inline-flex;
  align-items:center;
  justify-content:center;
  padding:0 9px;
  border-radius:8px;
  border:1px solid var(--border);
  background:#fff;
  color:#34405a;
  font-size:11px;
  font-weight:800;
  margin:1px 2px 1px 0;
  cursor:pointer;
}
.icon-btn.view:hover{color:var(--primary);border-color:#9db8ff}
.icon-btn.edit:hover{color:#8a5cf5;border-color:#c7b5ff}
.icon-btn.delete{color:#c9252d}
.icon-btn.delete:hover{background:#fff1f2;border-color:#f5a3a8}
.btn.danger{background:#dc3545;color:#fff;border-color:#dc3545}
.detail-toolbar{
  display:flex;justify-content:space-between;align-items:center;
  gap:12px;margin-bottom:14px
}
.detail-toolbar>div{display:flex;gap:8px;align-items:center}
.form-page{max-width:1100px}
.form-card{
  background:#fff;border:1px solid var(--border);border-radius:20px;
  box-shadow:var(--shadow);padding:24px
}
.form-heading{display:flex;justify-content:space-between;align-items:center;margin-bottom:18px}
.form-heading h1{margin:6px 0 0;font-size:28px}
.lead-form{
  display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:14px
}
.lead-form label{display:grid;gap:6px;font-weight:800;color:#34405a}
.lead-form textarea{
  width:100%;resize:vertical;min-height:90px;
  border-radius:11px;border:1px solid var(--border);
  background:#fff;color:var(--text);padding:11px 12px;font:inherit;outline:none
}
.lead-form textarea:focus{border-color:#9fbaff;box-shadow:0 0 0 3px rgba(47,109,246,.10)}
.lead-form .full{grid-column:1/-1}
.form-actions{display:flex;justify-content:flex-end;gap:10px;padding-top:6px}
.toast{
  margin-bottom:14px;padding:11px 14px;border-radius:11px;border:1px solid;
  font-weight:700
}
.toast.success{background:#effcf3;border-color:#b7ebc6;color:#15803d}

@media(max-width:760px){
  .workspace-head{align-items:flex-start;gap:12px}
  .lead-form{grid-template-columns:1fr}
  .lead-form .full{grid-column:auto}
  .detail-toolbar{align-items:flex-start}
  .detail-toolbar>div{flex-wrap:wrap;justify-content:flex-end}
}


/* ===== Flash messages v5 ===== */
.toast{
  transition:opacity .35s ease, transform .35s ease, max-height .35s ease, margin .35s ease, padding .35s ease;
  opacity:1;
  transform:translateY(0);
  overflow:hidden;
  max-height:90px;
}
.toast.is-hiding{
  opacity:0;
  transform:translateY(-6px);
  max-height:0;
  margin-top:0;
  margin-bottom:0;
  padding-top:0;
  padding-bottom:0;
  border-width:0;
}